InvisiCab® is a specially designed and engineered product that is manufactured to last. As such, we are proud to offer the below warranties on Invisicab products.
InvisiCab® features a highly polished, internal mirror finish that is susceptible to damage by nature. As such, the below items are not covered under warranty:
No warranty claims on finish will be offered if the product has been installed.
IMPORTANT NOTE
InvisiCab® must be installed at the time of construction or renovation, as it is designed to fit within the wall frame. Incorrect installation, or installation of faulty or damaged goods, will void warranty.
Please check product thoroughly for any damages or faults BEFORE installation and follow the installation guidelines carefully.
Important Information
This will depend on the problem with the product. Fienza will do one of the following:
Contact the store from which the product was purchased. Or, if for some reason you cannot get into contact with the store you may contact Fienza, the exclusive distributor of InvisiCab® on (07) 3490 6700.
Please note you may be asked for both your invoice from the store and the invoice from your licensed installer.
To the fullest extent permitted by law, Fienza excludes all liability for damage or injury to any person, damage to any property, and any indirect consequential or other loss or damage. Fienza will not be liable to bear the expense of claiming the warranty (i.e. time off work, postage, etc).
The benefits given by these warranties are in addition to the other rights and remedies that consumers may have under the Australian Consumer Law and any other applicable laws. Our goods come with guarantees that cannot be excluded in the Consumer Law. You are entitled to a replacement or refund for a major failure and for compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.